Shipping policy
Minimum Order for Delivery A minimum spend of $25 is required for all delivery orders. If the minimum amount is not met, delivery will not be available at checkout. Â
Orders may be delayed if an item is out of stock - we will do our best to supply your order in full, please let us know in your cart order notes if you are happy for substitutes or if you would prefer us to hold until all items are available. Otherwise a refund for will be provided.
Delivery Zones & Rates
| Zone | Rate |
|---|---|
| West Melton | FREE |
| Christchurch / Rolleston / Lincoln | $13.00 |
| Lyttelton / Redcliffs / Sumner / Scarborough / Taylors Mistake | $14.00 |
| Sefton / Cheviot / Kaikoura | $15.00 |
| Kaiapoi / Rangiora | $16.50 |
| Darfield / Oxford / Loburn | $16.50 |
| Woodend / Pegasus / Amberley | $16.50 |
| Pleasant Point | $16.50 |
| Rakaia / Ashburton / Geraldine / Timaru | $16.00 |
| Leeston / Methven / Waimate | $25.00 |
| RURAL Christchurch | $16.50 |
| RURAL North or South Canterbury | $25.00 |
| Nelson-Tasman / Marlborough / West Coast | $22.50–$40.00 (calculated by weight at checkout) |
| Otago | $25.00–$75.00 (calculated by weight at checkout) |
| North Island | $38.00–$150.00 (calculated by weight at checkout) |
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Dispatch Days:
Christchurch, Lincoln, Rolleston, Kaiapoi & Rangiora - Monday to Friday
Rest of South Island - Monday to Thursday
North Island - Monday to Wednesday
Cut-off time for orders travelling outside of Christchurch is 8am.
Please Note
- Delivery is not available on weekends or public holidays.
- Rural delivery may not be available in some areas.
- Weight-based rates are calculated at checkout based on your order weight.
You will receive an email and/or TXT once your order has been processed and is awaiting courier collection - within 48 hours. If you will not be home for delivery, please make sure you let us know where the courier can leave your package in an appropriate place, if possible leave a chilly bin out. We take no responsibility for orders that have been left outside for a period of time.
In the instance of a customer not correctly advising of a rural delivery address Banfields Butchery LTD. won't be liable for any damage/delay nor make any refunds regarding dissatisfaction with the product(s) as delivered.
Rural/Non Urban Delivery
We are only able to deliver to a Standard delivery address. You can check your address here:
https://nzcouriers.co.nz/tools/check-an-address/ _gl=1*vdn0x8*_gcl_au*OTI0NzQ1NzQxLjE3NjQ2MTIyNDI.
We are unfortunately unable to deliver to an address considered to be in a Rural/Non-Urban Zone or a Business Zone (as determined by NZ Couriers). Alternatively you can choose to have your order delivered to and collect from your nearest NZ Couriers Collection Point which you can find here:
https://nzcextras.co.nz/nearestlocation/
Tracking details will be emailed so please ensure you have entered your email address when ordering. It will be your responsibility to collect your order from your chosen collection point, we accept no responsibility for orders not collected in a timely manner. We use gel ice, insulation, chilltainers and/or polybins to ensure your order is kept chilled while in transit.
All orders outside Canterbury are sent on an overnight service. All parcels will be left by the courier so please provide instructions if you are not home for delivery.Â
Please allow 48hrs from dispatch for delivery.
Frozen products may partially defrost in transit. It is fine to refreeze partially defrosted products, it is only unsafe if the product has come to room temp.
In the instance of a customer not correctly advising of a rural delivery address Banfields Butchery LTD. won't be liable for any damage/delay nor make any refunds regarding dissatisfaction with the product(s) as delivered.
Questions About Delivery? Contact us at orders@beckenhambutchery.co.nz for any delivery enquiries.